These Regulations specify the terms and conditions for the provision of services electronically via the

Teamtimer.io operated by Web Serwis Andrzej Piotrowski with its registered seat in Warsaw, 73c/108 Ostrobramska St., 04-175 Warsaw NIP 6692374144.

Contact with the Store e-mail: contact@teamtimer.io tel. +48504858652

§ 1 Definitions

1) Administrator - Web Serwis Andrzej Piotrowski with its registered seat in Warsaw, 73c/108 Ostrobramska St., 04-175 Warsaw NIP 6692374144;

2) Buyer - a natural person, a legal person, an organizational unit without legal personality, to whom the Law grants a right to a legal status.

legal person, an organizational unit without legal personality, which is granted legal capacity by law, using services

provided by the Seller through the Store.

(3) Consumer - a natural person concluding a contract with an entrepreneur through the Store

not directly related to its business or professional activities;

4. entrepreneur customer on the rights of the consumer - a natural person concluding a contract

5. Rules and Regulations - these rules and conditions for the use of the Store, as well as

rights and obligations of the Seller and the Buyer;

6. contract - a contract concluded by means of distance communication for

products and services provided by teamtimer.io.

8. registration form - a form available at timer.teamtimer.io, which allows you to create an Account

9. order form - an electronic service that allows you to place an order, in particular

particular by specifying the terms of the sales contract.

10. product - paid access to the application timer.teamtimer.io, designed for time recording, creating and exporting reports.

13. agreement on paid access to the Digital Service - an agreement concluded with the

means of remote communication and concerning the provision of access to the timer .teamtimer.io application

14. digital service - a service that allows the Consumer to: (a) invite other users, (b) share data in digital form, (c) record time.

digital form, (c) recording of working time (d) reporting and analysis of working times by invited users

§ 2 Preliminary Provisions

(1) Through the Order Form, the Seller shall provide the Buyer with the sale of services by electronic means

electronically

§ 3 of the Regulations.

(2) To make a purchase through the Order Form, it is necessary to meet specific technical conditions

technical conditions by the Buyer's computer or other device. Sufficient are:

(a) access to the Internet;

b) a standard web browser;

c) possession of an active e-mail address.

(3) The Buyer may not make a purchase anonymously or under a pseudonym.

(4) In the event that the Customer is unable to use the purchased service, he/she is requested to contact the Seller using the indicated on the website

e-mail address.

§ 3 Products and services provided electronically

(1) The following Electronic Services are available in the Application:

(a) Customer/Organization Account;

b) Order Form for billing management.

2. the Electronic Services listed above are free of charge and are provided for

30 days as a Trial Period, after this period the customer, in order to continue using it, is required to purchase a Pro Monthly or Pro Yearly paid plan.

3. the Seller offers the following Digital Content as part of the Service: § 1.15

4 Purchase of subscriptions, can be made only for a registered user, having an active e-mail address. Access to electronic payments is provided through the Stripe provider.

§ 4 Rules for placing an order for a paid plan

(1) To purchase a paid order, the Buyer must take the following steps:

- register for the service,

- enter the name of the organization,

- add users,

- select a paid plan on the Order Form,

2.After successful payment, the Buyer will be transferred to the Panel. The plan will be set according to the selected payment option. At this moment the contract for access to the application is concluded. Prices given in the Store are gross prices expressed in Polish zloty (PLN).

(5) Each purchase is documented by an invoice sent to the email address of the Buyer.

§ 5 Rules of payment and delivery

(1) The Seller provides for the following forms of payment:

(a) Payment by card, due to the fact that the payment is a subscription in accordance with the selected Plan.

(2) The day of payment shall be considered the day on which the payment is credited to the Seller's account.

3. the Buyer may cancel the subscription, at any time, to do so the Buyer should log into his account, enter the Billing Management sub-page, where he can cancel the service. Paid access to the service will be retained until the end of the purchased period.

§ 6 Complaints

(1) The vendor is obliged to maintain access to the service in accordance with the purchased plan

(2) Complaints may be submitted in writing, electronically to the email address or using the

using the model form attached to the Law on Consumer Rights.

(3) The complaint should specify the reason for its submission, the date of occurrence of the reason

justifying the lodging of the complaint, the demand, the number of the Buyer's bank account to

which, if the complaint is accepted, the Store will reimburse the costs incurred by the Buyer.

(4) A complaint shall be considered immediately, no later than within 14 days of its

lodged by such means of communication, using which the complaint

was submitted. In the event that the complaint is incomplete, the Store will request the Patient to

its completion.

(5) The Seller shall not be liable for the Customer's reconsideration of the purchase of a subscription

6. the Consumer may not withdraw from the Contract if the Product is provided in exchange for payment of the

price.

(6) The provisions of this chapter shall also apply to Entrepreneurs on the rights of the

consumer.

§ 8 Withdrawal from the Agreement

(1) A Buyer who is a consumer or a Customer of an Entrepreneur on the rights of a consumer

may withdraw from the contract concluded electronically

without giving any reason, by cancelling the subscription or not renewing the Trial Period.

(2) The statement can also be made on the form, the model of which to the Law on Consumer Rights.

consumer. The use of the form on withdrawal from the contract is not mandatory.

(3) The period for effective submission of withdrawal from the Agreement shall start from the date of

conclusion of the Agreement concluded at a distance, i.e. from the conclusion of the Agreement specified in § 4.

To meet the deadline for withdrawal from the Agreement it is sufficient for the Patient to send the

statement before the expiration of this deadline.

(4) The effect of withdrawal from the Agreement is:

(a) to consider it as not concluded;

b) the Seller will delete all the Client's data after 2 weeks from the end of the Trial Period

§ 10 Personal Data

The rules for processing personal data and the use of cookies are described in the

privacy and cookies policy available at teamtimer.io/en/policy-privacy

§ 11 Collection and verification of opinions

(1) Customers who have purchased a subscription are entitled to publish opinions. Posting of opinions is possible at any time.

(2) The Seller may provide Buyers with the opportunity to post opinions about the Product,

Seller or Products

3. opinions posted by the Customer are published by the Seller on the teamtimer.io website and are available

to all visitors of the website.

4 The Seller publishes both positive and negative, if any, from Customers,

who have purchased a subscription.

(5) The customer shall formulate opinions in a fair, honest and factual manner.

(6) It is prohibited to post opinions:

(a) without prior purchase of subscription;

b) fulfilling the elements of an act of unfair competition within the meaning of Article 3 of the Act of

April 16, 1993 on combating unfair competition;

c) violating the personal rights of the Seller or a third party;

d) using vulgarisms and other words generally considered offensive;

e) prepared on commission by companies providing services related to opinions on the

Internet.

7. the Seller verifies opinions in terms of compliance with the Regulations and whether they

they come from Customers who have actually purchased and used the Digital Content or Digital Service,

in particular by allowing only the posting of opinions:

(a) persons who have provided their first name (or first and last name) and email address;

(b) have registered a Customer Account;

(c) have provided an opinion through a link provided by the Seller specifically dedicated to the

Product in question.

8. if an opinion is posted that does not meet the requirements provided for in these Terms and Conditions

Seller may refuse to publish an opinion or remove it.

9. complaints related to the publication and verification of opinions can be submitted to the address

Sellers:

● postal: Ostrobramska 73c/108, 04-175 Warsaw.

● e-mail:

support@teamtimer.io

10. making a complaint, providing in the description of the complaint as much as possible information and circumstances

concerning the subject of the complaint, in particular the type and date of occurrence of the

irregularities and contact information, which will facilitate and accelerate the processing of the complaint

by the Seller. The requirements in the preceding sentence are in the form of a recommendation only and do not

affect the effectiveness of complaints submitted with the omission of the recommended description of the complaint.

(11) The Seller shall respond to the complaint immediately, but no later than within 14 days from the

the day of its submission.

(12) The administrator of personal data of those who publish opinions is the Seller.

§ 12 Out-of-court ways to handle complaints and claims.

(1) The Seller agrees to submit any disputes arising in connection with the

concluded contracts for the provision of digital content through mediation proceedings.

The details will be determined by the parties to the conflict.

(2) The consumer shall have the opportunity to use out-of-court means of processing complaints and

investigation of claims. Among other things, the Consumer has the opportunity to:

(a) apply to a permanent amicable consumer court with a request to

resolve a dispute arising from the concluded contract;

b) apply to the provincial inspector of the Commercial Inspection with a request to initiate

mediation proceedings for an amicable settlement of the dispute between the

Buyer and Seller;

c) use the assistance of the district (city) consumer ombudsman or

social organization whose statutory tasks include consumer protection.

(3) Detailed information on out-of-court ways to handle complaints and

investigation of claims, can be found at http://polubowne.uokik.gov.pl

4. the consumer can also use the ODR platform, which is available at

http://ec.europa.eu/consumers/... This platform serves to resolve disputes between

consumers and businesses seeking out-of-court dispute resolution

concerning contractual obligations arising from an online sales contract or

contract for the provision of services.

§ 13 Final provisions

(1) Contracts for services shall be concluded in Polish and English.

(2) The Seller reserves the right to make changes to the Terms and Conditions for important reasons

including, but not limited to, changes in the terms and conditions of service provision or changes in the law, to the extent that these changes

changes affect the implementation of the provisions of these Regulations. About each change

Seller shall inform on the Store's website at least 7 days before the changes to the Terms and Conditions become effective.

Regulations.

(3) In the event that certain provisions of these Regulations prove to be invalid,

invalid, ineffective or have been recognized as prohibited clauses, then this does not cause the

invalidation of the entire Regulations, and the forbidden provisions shall be replaced by the relevant regulations.

relevant provisions will apply in place of the forbidden provisions.

(4) Amendments to the provisions of the Regulations shall not apply to Customers who have placed an order

during the validity of the previous version of the Regulations.

(5) In other matters not covered by the provisions of these Terms and Conditions, the relevant provisions of Polish law shall apply.

relevant provisions of Polish law shall apply.

6. the Regulations shall come into force on 7.04.2026.